For the complete documentation index, see llms.txt. This page is also available as Markdown.

Order Confirmation

The Order Confirmation block is the page the customer sees after they pay with Cart Checkout. It shows the order number, what they bought, and what happens next.

Creator Checkout has its own receipt on the same page they paid on. Do not put Order Confirmation on a Creator Checkout page. This page is only for cart orders.

Before you start

  1. North Commerce and North Commerce Blocks are installed and turned on

  2. You already have a Cart Checkout page

  3. You have a way to take money turned on under North Commerce → Settings → Payments

Add it to the page after they pay

Put this block on the page Cart Checkout sends people to after they pay. You can name that page Order Confirmation.

  1. In WordPress go to Pages

  2. Open that page (or click Add New Page and name it Order Confirmation)

  3. Click the + button

  4. Search for Order Confirmation

  5. Click it once

Search for Order Confirmation in the block inserter

The header, order details, and footer all come with it.

  1. Click Update / Save

The live page stays empty until someone has just paid. The block reads the order from the link they land on.

Preview in the editor

Click the Order Confirmation block. Under Preview, pick a Preview order type:

  • Physical

  • Digital

  • Mixed

  • Subscription

  • Payment plan

That switch is editor-only. It lets you see which pieces show or hide. The live page always shows the real order.

Preview order type in the Order Confirmation sidebar

What comes in the block

You can leave everything as-is. You can move or delete a piece. The pieces only work inside Order Confirmation.

Confirmation Header

The checkmark, “Thank you, [first name],” the order number and date, and a short line under that.

Click the line under the name to change it. You can type {first_name} and {email} — those become the buyer’s real name and email. Leave it empty to use the default words for that kind of order.

Order Summary

What they bought, the subtotal, any discount, and the total paid. The total label starts as Total paid.

Customer Information

Their email, how they paid, and the billing address.

Shipping

Where it ships, the carrier and method, and a tracking number with a Track package button. This only shows when there is a shipment to track.

Order Status & Tracking

The steps: Confirmed → Processing → Shipped → Delivered. Physical orders only.

Downloads

Download links for files they bought. Hidden when the order has no files.

Subscription / Payment Plan

The plan summary for a subscription or payment-plan order. Hidden for a regular one-time order.

A Continue shopping button, a second button, and a short trust line.

In the sidebar you can set the Primary label and Primary URL. Secondary action can be Auto (by order type), Resend links, View receipt, Manage subscription, or none.

What your customer will do

After they pay on Cart Checkout they land here and will:

  1. See their name and order number

  2. Check what they bought and what they paid

  3. Download a file, if they bought one

  4. See shipping and tracking, if you are mailing something

  5. Click Continue shopping (or the second button) when they are done

Make sure it works

Do not judge this page by opening it from Pages. It needs a real paid order in the link.

  1. Add a product to the cart

  2. Pay with a test card if you are in test mode: 4111 1111 1111 1111, any date in the future, CVC 111

  3. You should land on Order Confirmation with the order number

  4. The same order should show under North Commerce → Orders

If something looks wrong

  • The page is empty. You opened it without paying, or the link is missing the order. Place a test order and follow the redirect.

  • This is a Creator Checkout sale. That flow keeps the receipt on the Creator Checkout page. Use this block only after Cart Checkout.

  • No shipping or tracking. The order has no shipment yet, or it is a digital order. That is normal.

  • No downloads. The order has no files.

  • Wrong page after pay. Your checkout is not sending people to the page that has this block.

SEE ALSO: Cart Checkout · Creator Checkout · Account